Frequently Asked Questions About EWStorage
Find answers to common questions about our commercial warehousing, cross-docking, storage solutions, and logistics services in Eugene, Oregon. Learn about our pricing, facility capabilities, security measures, and how we can help optimize your supply chain. If you have additional questions, our knowledgeable team is ready to assist you at (541) 626-6426 or contact us online.
Our storage rates are competitive and flexible, designed to fit your budget. For standard palletized storage (48" x 40"), rates start at $5.00-$8.00 per week for short-term needs, or $10.00-$15.00 per month for long-term storage. We also offer bulk floor storage billed by square footage, ranging from $0.75-$1.35 per sq ft per month depending on duration. All rates vary based on product type, space required, and storage length. Contact us for a customized quote tailored to your specific needs.
Yes, we offer comprehensive pick and pack services for our clients. Our experienced team handles the entire order fulfillment process, from receiving products and storing them in our warehouse management system, to accurately picking items for individual orders and professionally packaging them for shipment. We use quality control verification at each step to ensure 99%+ accuracy. Our services include custom packaging options, labeling, kitting, and integration with popular e-commerce platforms for seamless order processing.
Absolutely! We provide advanced inventory management services using our proprietary Warehouse Management System (WMS). Our system offers real-time inventory tracking, allowing you to monitor stock levels 24/7 through our client portal. You'll receive automated alerts when items are running low, detailed reporting on inventory movement, and complete visibility into your product locations. Our WMS integrates with most e-commerce platforms and ERP systems, making inventory management seamless and accurate.
Yes, we are fully equipped to handle both Less-Than-Truckload (LTL) and full truckload (FTL) shipments. Our team coordinates with major shipping carriers to ensure your products are delivered on time and in excellent condition. We offer flexible scheduling for inbound and outbound shipments, with receiving hours Monday through Friday. Our 77,760 square foot facility on 7.22 acres provides ample space for staging both LTL consolidation and full truckload operations. Handling fees start at $5.00-$10.00 per pallet for standard loads.
Yes, we offer professional palletizing and shrink-wrapping services to prepare your products for storage or shipment. Our experienced team uses industry-standard techniques for strategic stacking, proper weight distribution, and secure load building on standard 48" x 40" pallets. We provide high-quality shrink wrapping for tamper-evident protection, weather resistance, and load stability during transport. These value-added services ensure your products are properly secured and protected, reducing damage and presenting a professional appearance. Labor is billed at competitive hourly rates of $55-$85 depending on complexity.
Security is a top priority at E.W.Storage. Our warehouse is equipped with comprehensive security measures including 24/7 video surveillance throughout the facility, a fully fenced and secured yard, and a solid concrete building construction. We maintain controlled access with monitoring systems and perform regular security checks. Our facility is located at 3445 W 1st Ave in Eugene, Oregon, and all staff are trained in proper security protocols. Your inventory is protected around the clock, giving you complete peace of mind.
Our liability for damaged or lost products is clearly outlined in our service agreement, which we review with all clients before starting service. We take every precaution to ensure products are stored and handled properly using proper equipment, trained staff, and systematic processes. We maintain insurance coverage and document all shipments with photo evidence when necessary. In the rare event of damage or loss, we work quickly with you to investigate the issue, file claims if needed, and resolve the matter fairly and professionally. We recommend clients maintain their own insurance for high-value inventory as an additional protection layer.
We require at least 24 hours' notice to access and retrieve stored products. This advance notice allows our team to coordinate warehouse operations efficiently and ensure your products are properly staged and ready for pickup at your scheduled time. For urgent same-day requests, we will do our best to accommodate when possible, though additional fees may apply. Our standard operating hours are Monday through Friday, and we can arrange after-hours access for clients with special timing requirements. Real-time inventory visibility through our WMS allows you to plan your pickup needs in advance.
No, we do not store or handle hazardous materials, flammable substances, or dangerous goods in our warehouse facility. This policy ensures the safety of our staff, your products, and our facility. We focus on general commercial goods, consumer products, e-commerce inventory, retail merchandise, and similar non-hazardous items. If you have questions about whether your specific products are acceptable for storage, please contact us directly. We're happy to discuss your inventory type and determine if our facility is the right fit for your needs.
Our warehouse operates Monday through Friday during regular business hours. We offer flexible scheduling to accommodate your delivery and pickup needs within our operating hours. For clients with special requirements, we can arrange after-hours access, weekend operations, or extended hours on a case-by-case basis. Our management team is available by phone and email during business hours to answer questions, schedule appointments, and coordinate logistics. Contact us to discuss your specific timing needs and we'll work to find a solution that fits your schedule.
Absolutely! We strongly encourage prospective clients to visit our 77,760 square foot warehouse facility and tour our operations before signing any contract. Seeing our facility firsthand allows you to assess our security measures, organization systems, equipment, and overall capabilities. Our team will be happy to give you a comprehensive tour, answer all your questions, and discuss how we can customize our services to meet your specific needs. You'll see our warehouse management system in action, meet our staff, and get a feel for our professional approach to warehousing. Contact us today to schedule your facility tour at 3445 W 1st Ave, Eugene, Oregon.
Our payment terms are flexible and designed to work with your business needs. Typically, we require an initial deposit when signing the service agreement, with ongoing storage and handling fees billed on a monthly basis. For regular clients, we offer net-30 payment terms after establishing a billing relationship. Cross-docking and transload services include a minimum fee of $75 per shipment. Handling charges, value-added services (like kitting and rework), and other one-time fees are billed as incurred. We accept multiple payment methods including check, ACH transfer, and credit cards. Detailed invoices are provided monthly with transparent breakdowns of all charges. We're happy to discuss payment arrangements that align with your cash flow needs.
We do not have a minimum storage space requirement at E.W.Storage. Whether you need space for just a few pallets or require several thousand square feet of floor storage, we can accommodate your needs. Our flexible approach means we work with businesses of all sizes - from small e-commerce startups needing seasonal overflow space to established companies requiring long-term dedicated warehouse space. We offer both palletized storage (starting with just one pallet) and bulk floor storage billed by the square foot. Our goal is to provide a storage solution that fits your budget and scales with your business growth.
Cross-docking is one of our specialty services where goods are transferred directly from inbound trucks to outbound trucks with minimal or no storage time - typically under 24 hours. This streamlined process significantly reduces warehousing costs, speeds up delivery times, and minimizes product handling. It's ideal for time-sensitive shipments, perishable goods, or businesses looking to reduce inventory carrying costs. Our cross-docking rates range from $9.00-$18.00 per pallet depending on volume and complexity. This service is perfect for e-commerce businesses, retailers needing quick restocking, manufacturers with just-in-time operations, and distributors managing rapid product flow.
Yes, we specialize in professional container unloading (destuffing) services for shipping containers of all sizes including 20', 40', and 45' containers. Our experienced team safely transfers goods from containers to our warehouse using proper equipment and systematic processes. We perform pre-inspections, verify inventory against manifests, document any damage, and provide detailed receiving reports. Our efficient unloading process helps you avoid costly container detention and demurrage fees. Whether your containers are floor-loaded or palletized, we handle them with care and precision. Container unloading is billed at $60-$85 per hour depending on complexity.
E.W.Storage serves a diverse range of businesses in Eugene, Oregon and beyond. Our primary clients include e-commerce companies needing fulfillment services, small to medium-sized manufacturers requiring storage and distribution, retailers managing seasonal inventory, distributors coordinating product flow, and businesses needing cross-docking capabilities. We work with companies in industries like consumer goods, electronics, apparel, food and beverage (non-hazardous), home goods, and more. Our founder's background as Operations Manager at McCracken Warehousing means we bring experienced, reliable service to every client relationship. Whether you're a startup or an established business, we customize our services to your unique logistics needs.
Our proprietary Warehouse Management System (WMS) is the backbone of our operations, providing real-time visibility and control over your inventory. The system tracks every item from the moment it arrives at our facility through storage and eventual shipment. You'll have access to a client portal showing live inventory levels, location details, order status, and movement history. Our WMS integrates with popular e-commerce platforms like Shopify, WooCommerce, and Amazon, as well as most ERP systems. It enables accurate pick and pack operations, generates detailed reports, provides low-stock alerts, and maintains complete transaction histories. The system is flexible and can be customized to meet your specific reporting and operational needs.
Yes, we understand that sometimes logistics needs are urgent. While we typically require 24 hours' notice for product retrieval and shipment preparation, we make every effort to accommodate same-day and expedited requests whenever possible. Our cross-docking service is designed for rapid turnaround with goods typically moving through our facility in under 24 hours. For emergency situations, rush orders, or time-critical shipments, contact us directly and we'll work to prioritize your needs. Additional fees may apply for expedited services, but we're committed to helping you meet your deadlines and keep your supply chain moving smoothly.
Inventory accuracy is fundamental to our operations at E.W.Storage. We maintain 99%+ accuracy through multiple verification checkpoints: goods are counted and inspected upon receipt, verified against manifests and purchase orders, tracked in real-time through our WMS with barcode scanning, verified again during picking operations, and undergo quality control checks before shipment. We perform regular cycle counts and inventory reconciliation to catch and correct any discrepancies immediately. Our experienced warehouse team is trained in proper handling and documentation procedures. We also provide clients with detailed receiving reports, inventory movement logs, and regular accuracy reports so you always know the exact status of your stock.
Absolutely! Seasonal inventory management and peak period support are among our core strengths. Our flexible storage solutions allow you to scale space up during busy seasons (like holidays, back-to-school, or industry-specific peak times) and scale down during slower periods. You only pay for the space you actually use. We can handle increased order volumes through our pick and pack services, provide additional labor for receiving and shipping surges, and extend operating hours if needed. Many e-commerce businesses rely on us specifically for fourth-quarter fulfillment support. Our 77,760 square foot facility provides plenty of capacity, and our experienced team knows how to handle the demands of peak seasons efficiently.
While our warehouse facility is located at 3445 W 1st Ave in Eugene, Oregon, we serve businesses throughout the Pacific Northwest and nationally. Our strategic location in Eugene provides excellent access to Interstate 5 for north-south shipping and Highway 126 for east-west routes. We work with major carriers including FedEx, UPS, and freight companies to ship products throughout Oregon, Washington, California, and across the United States. Many of our clients are located outside Eugene and use our facility as their West Coast distribution point. We also serve international clients who need U.S.-based warehousing and fulfillment. Contact us to discuss how we can support your business regardless of your location.
E.W.Storage stands out through personalized service, operational efficiency, and genuine commitment to your success. Our founder, Evan Wood, previously served as Operations Manager at McCracken Warehousing and founded E.W.Storage to continue providing the high-quality service clients had come to expect. We focus on flexibility - customizing solutions to your unique needs rather than forcing you into rigid packages. Our proprietary WMS gives you real-time visibility and control. We maintain a secure, well-organized 77,760 sq ft facility with 24/7 surveillance. Most importantly, we treat your inventory as if it were our own and build long-term partnerships, not just transactional relationships. We're a locally-owned Oregon business that takes pride in operational excellence and customer satisfaction.
Yes, we offer comprehensive value-added services (VAS) including kitting, labeling, relabeling, re-packaging, light assembly, product inspection, and quality control. These services are perfect for businesses that need product customization, compliance labeling, gift sets or promotional bundles, retail-ready preparation, or product rework. Our experienced team handles these tasks at competitive rates of $55-$65 per hour for standard rework labor. We can create custom kits for subscription boxes, apply retailer-specific labels, repackage damaged goods, inspect products for quality issues, and more. These services add value to your products while saving you the time and cost of maintaining your own facility and staff for these tasks.
Getting started with E.W.Storage is simple! First, contact us by phone or through our website to discuss your warehousing and logistics needs. We'll schedule a consultation to understand your requirements, inventory types, volume expectations, and service preferences. Next, we invite you to tour our 77,760 square foot facility at 3445 W 1st Ave in Eugene, Oregon, so you can see our operations firsthand. Based on your needs, we'll prepare a customized quote with transparent pricing for storage, handling, and any additional services. Once you're ready, we'll set up your account in our WMS, schedule your first delivery, and coordinate the onboarding process. Our team will guide you through every step to ensure a smooth transition. Contact us today to begin your partnership with E.W.Storage!
Still Have Questions About Our Warehousing Services?
If you couldn't find the answer you need, please contact EWStorage at (541) 626-6426 or email info@ewstorage.com. Our Eugene warehousing team is happy to discuss your specific storage, cross-docking, or logistics needs.
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